Frequently Asked Questions
Find quick answers to your questions about ASIAHORSE products, shipping, and support.
What kind of PC components does ASIAHORSE specialize in?
ASIAHORSE specializes in high-quality PC aesthetic and cooling solutions, including braided power supply cable extensions, ARGB cooling fans, GPU brackets, and integrated liquid coolers designed for DIY enthusiasts.
How long does shipping take for international orders?
Standard international shipping typically takes 7-15 business days. Please note that processing time at the warehouse takes an additional 1-3 business days before the tracking number is updated.
Are ASIAHORSE cable extensions compatible with my power supply?
Yes, our cable extensions are universal and connect to your existing PSU cables. They are compatible with all power supply units on the market as they do not replace the original cables but extend them.
What is your return policy for defective electronics?
We offer a 30-day return policy for items that are defective or damaged upon arrival. All ASIAHORSE products are also covered by a standard 1-year warranty for peace of mind regarding manufacturing defects.
Do the ARGB fans work with motherboard sync software?
Absolutely. Most of our ARGB fans are designed to be compatible with major motherboard software including ASUS Aura Sync, MSI Mystic Light Sync, and Gigabyte RGB Fusion via a 5V 3-pin header.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.