Returns & Refunds Policy

At ASIAHORSE, we stand by the quality of our high-performance PC components and accessories. If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack the electronics in their original packaging, ensuring all cables, screws, and manuals are included to avoid restocking fees.

• 3.
  Ship the Item

  Affix the provided shipping label to your package and drop it off at the designated carrier location; please retain your tracking receipt for reference.

• 4.
  Quality Inspection & Refund

  Once our technicians verify the hardware's condition, your refund will be processed to your original payment method within 5-7 business days.